Q1: What is RennovaStella?

RennovaStella is a luxury fashion brand dedicated to sustainable elegance, offering ethically crafted apparel for discerning consumers who value both sophistication and responsibility.

Q2: What makes RennovaStella different from other luxury fashion brands?

We combine timeless luxury with sustainability, using eco-friendly fabrics, responsible production practices, and an exclusive customer experience.

Q3: Where is RennovaStella based?

We are headquartered in India, with a presence in select luxury retail spaces and exclusive online channels.

Q4: What kind of products does RennovaStella offer?

Our collections feature premium sustainable topwear for men and women, crafted from ethically sourced materials.

Q5: What fabrics do you use in your collections?

We use eco-friendly fabrics such as handloom cotton, bamboo hemp, rose petal fabric, and other ethically sourced materials.

Q6: Is your production process sustainable?

Yes, our production is designed to minimize waste, reduce carbon footprint, and ensure fair wages for artisans.

Q7: Do you have a sustainability certification?

We are committed to transparency and work with globally recognized sustainability certifications to ensure ethical sourcing and production.

Q8: How does RennovaStella contribute to environmental causes?

A portion of our proceeds supports sustainability initiatives, including responsible farming, artisan empowerment, and eco-restoration projects.

Q9: How can I purchase RennovaStella products?

We offer an exclusive shopping experience where customers can request an appointment or purchase via WhatsApp after approval of their Eco-Conscious Club membership.

Q10: Do you ship internationally?

Yes, we offer international shipping to select locations. Shipping costs and delivery times vary based on destination.

Q11: What are the payment options available?

We accept major credit/debit cards, bank transfers, and select digital payment methods.

Q12: Can I modify or cancel my order after placing it?

Orders can be modified or canceled within 24 hours of placement. Beyond this, changes may not be possible due to our made-to-order process.

Q13: Do you offer corporate gifting options?

Yes, we provide luxury corporate gifting solutions tailored to your brand’s values.

Q14: Can I customize a gift package for personal occasions?

Absolutely! We offer curated gifting options with personalized touches for weddings, anniversaries, and special milestones.

Q15: How do I place a bulk gifting order?

For bulk or corporate gifting inquiries, please contact our team via contact@rennovastella.com

Q16: What is the Eco-Conscious Club?

It’s an exclusive membership program for responsible luxury consumers, offering personalized styling, private appointments, early collection access, and more.

Q17: How can I apply for membership?

Simply fill out the application form on our website. Once approved, you’ll receive access to member-exclusive benefits.

Q18: Is there a membership fee?

The Eco-Conscious Club membership is by invitation and approval only. Some premium benefits may involve an annual fee.

Q19: What is the Private Consultation service?

It’s a tailored experience where our experts guide you in selecting the perfect pieces based on your style, preferences, and sustainability goals.

Q20: How do I book a private consultation?

Appointments can be scheduled via our website. Members receive priority access to this service.

Q21: Can I get a customized outfit made?

We offer limited customization options in select couture collections. For inquiries, reach out to our design team via contact@rennovastella.com

Q22: What is your return policy?

Due to the exclusive and sustainable nature of our garments, returns are limited. However, exchanges are available in case of sizing concerns.

Q23: How do I initiate an exchange?

Contact our support team within 7 days of receiving your order, and we will guide you through the process.

Q24: What if I receive a damaged item?

Please report any damages within 48 hours of delivery, and we will arrange for an exchange or repair.

Q25: How can I reach customer support?

You can contact us via email at contact@rennovastella.com

Q26: Do you have a showroom or physical store?

Currently, we operate via exclusive private appointments and luxury retail partnerships. Visit our website for updates.